Frequently Asked Questions
What is Lewka?
Lewka is a Kenya-based brand connecting people to trusted services, meaningful experiences and positive community impact.
What does Lewka offer?
Lewka brings together Diaspora Services, Kenya Experiences and Lewka Impact—helping people care for what matters, discover Kenya and create positive connections.
Where does Lewka operate?
Lewka is rooted in Kenya and currently serves selected locations in Nairobi, with services and experiences expanding gradually.
How can I contact Lewka?
You can send us an enquiry through our website, email, phone or WhatsApp. Tell us what you need, and our team will guide you through the next steps.
Can Lewka arrange repairs?
What services does Lewka provide?
Diaspora Services & Property Care: Reliable, local support for individuals living abroad. Services include property checks, relocation assistance, airport meet-and-greet transfers, heritage/cultural reconnection tours, and family concierge services.
Authentic Kenyan Experiences: Curated, non-rushed safari tours, cultural excursions, and travel itineraries across Kenya (e.g., Nairobi, Naivasha, Nakuru, Nanyuki, Masai Mara).
Lewka Impact Journeys: Community-led travel and cultural exchange programs designed to connect visitors directly with local communities while supporting sustainable local livelihoods.
Authentic Kenyan Experiences: Curated, non-rushed safari tours, cultural excursions, and travel itineraries across Kenya (e.g., Nairobi, Naivasha, Nakuru, Nanyuki, Masai Mara).
Lewka Impact Journeys: Community-led travel and cultural exchange programs designed to connect visitors directly with local communities while supporting sustainable local livelihoods.
How do property checks work?
Lewka’s property check services provide peace of mind to homeowners living abroad through a systematic, multi-step process:
- Scheduled Site Visit: A representative conducts an on-site visit to inspect the exterior, general condition, security, and accessible interior of your property.
- Detailed Reporting: The inspector documents maintenance concerns, visible repair needs, or security issues.
- Photographic Evidence: You receive a comprehensive written report accompanied by clear visual updates/photographs following the visit.
- Client Update: The team follows up with you directly to discuss findings and outline any recommended next steps or repairs.
- Scheduled Site Visit: A representative conducts an on-site visit to inspect the exterior, general condition, security, and accessible interior of your property.
- Detailed Reporting: The inspector documents maintenance concerns, visible repair needs, or security issues.
- Photographic Evidence: You receive a comprehensive written report accompanied by clear visual updates/photographs following the visit.
- Client Update: The team follows up with you directly to discuss findings and outline any recommended next steps or repairs.
How do I request a quotation?
You can request a quotation by contacting the Lewka team through the following steps:
Submit an Inquiry: Reach out via the online contact form on the website or email info@lewkaexperience.com / diaspora@lewkaexperience.com
Specify Your Needs: Share details about your property care requirements, desired travel dates, guest count, or relocation support.
Receive a Personalised Plan: Lewka will follow up with a transparent, itemized proposal detailing the scope of service, itinerary, costs, and payment guidelines.
Submit an Inquiry: Reach out via the online contact form on the website or email info@lewkaexperience.com / diaspora@lewkaexperience.com
Specify Your Needs: Share details about your property care requirements, desired travel dates, guest count, or relocation support.
Receive a Personalised Plan: Lewka will follow up with a transparent, itemized proposal detailing the scope of service, itinerary, costs, and payment guidelines.
Where are Diaspora Services currently available?
Lewka provides primary coverage in Nairobi and surrounding regions (such as Machakos, Naivasha, Nakuru, and Nanyuki). Specific property check services and custom relocation arrangements outside the main metropolitan areas can also be accommodated upon request and consultation.
Can Lewka create a personalised travel package?
Yes. While Lewka offers structured group tours and signature itineraries (such as the Founding Group Tour and 10-Day Impact Package), they specialize in tailored travel. They work one-on-one with clients to build custom itineraries based on individual preferences—whether focusing on wildlife safaris, local cultural immersion, community projects, or relaxed multi-destination trips.
